Sales and customer care
Duration: 2023-07-26 - 2023-09-30
Monthly Salary: $15.00 - $20.00
Job position: Customer Service / Marketing Assistant
PageMaster Publishing
11340 120 Street NW Edmonton
Job description
Sales, Marketing and Customer Service
Job Summary: Position includes inquiry follow-up, and assistance with project management, and bookstore operations. This can be a 12-32hr commitment and can be remote.
Responsibilities:
As a sales role,
- Follows up on incoming leads providing information and proposals
- Arranges and confirms appointments.
- Provides simple estimates
- Communicates complex estimates
- Assists with correspondence and followup communication.
- Monitors orders and information requests and communicates with clients or staff as required.
- Maintains client and prospect lists
- Assists with marketing
- Assists with planning and implementation of marketing and sales plans
As the support person
- Compiles any needed reports
- Follows up and assists with on project progress
- Assists in research
- Assists with calendar and appointments
Conducts herself/himself in a professional manner at all times.
Job Qualifications:
- Communication skills
- Computer skills
- Administration skills
- Excellent organizational skills
- Clear telephone and personal manner
- Positive attitude
- Interest in publishing books and art
- Assertive, yet not abrasive. Engendering confidence.
Job Requirements:
- Proserve or other sales or customer service training
- Post secondary training or experience in publishing, marketing, customer service preferred.
- Self starter able to work with minimal supervision
- Excellent written and oral English skills